Shipping Policy

We currently ship within the United States except for AK, HI, IN, KY, ME, MD (expect Washington DC), MI, MS, OK, OR, PA, TN, UT, VT and VA. We do not ship to PO boxes, APO/FPO addresses, or internationally. Please note that we are not responsible for any errors in the order or the address provided which result in our shipping company not being able to deliver the order.

LEGAL AGE & SIGNATURE

YOU MUST BE 21 YEARS OF AGE TO PURCHASE ALCOHOLIC BEVERAGES. The buyer must ensure that the recipient is 21 years of age. Proof of age and a signature will be required at the time of delivery. We will not be able to refund your order if your package comes back due to the inability to provide legal proof of age. 

SHIPPING METHODS, TIMES, & TRACKING

We typically process and ship orders within 1-2 business days of when you place your order. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM – 5:00PM EST, excluding holidays). 

Delivery times vary by destination and can take 2-14 days to deliver to the final address once processed depending on your location - specific estimates are provided for each state at checkout. After your order has shipped, tracking information is sent out in a shipping confirmation email.

CANCELLING OR MODIFYING YOUR ORDER

We try to ship orders as quickly as possible, which means we might not catch your order in time to adjust or cancel it. if you need to cancel or modify your order, please contact kellykapoor@xedbeverages.com within 24 hours of placing your order and we’ll do our best to accommodate your request.

RETURNS

‍Due to their perishable nature, our products may not be returned nor exchanged.

However, if you have concerns or problems with the products you receive, please contact us at kellykapoor@xedbeverages.com within 15 days of receiving your order. Please provide your name, order number, and which items you received. Our team will attempt to resolve any issue.